Hi there! We hope this helps answers any questions you have! If you have a question, and don't see it answered here, please feel free to contact us at hello@thecollectivelhe.com, or call the store at:


What’s your return policy for product and furniture?

As a small store, and much of our product is hand-made by local artists. At this time we do not offer cash returns. A return within 5 days of purchase, with a receipt, will be refunded for store credit only.

Our furniture is hand-painted and made by local artisans. All furniture is non-returnable and non-refundable. Please make sure you love it before you bring it home!


I can't attend a class/workshop/experiences I signed up for, what are my options?

All refunds for classes/workshops/experiences will be issued as credit for another class/workshop/experiences  with 48 hour advanced notice.  Cancellations within 48 hours will be issued 50% credit. All credits must be used within 3 months of original  date. No shows for classes/workshops/experiences forfeit full registration fee.


How do I sign up for a class/workshop/ experience?

For a class open to the public, you can either register through our website, or drop in and register in person in the store. At this time we do not take phone registration. To book a private workshop experience party, or private event, please call the store for pricing and  available dates.